Generic CRM and software systems may promise lots of better sales results and smoother operations, but there’s nothing quite like a system that’s been designed and built specifically for home improvement contractor and installation companies just like yours!
New contractors are joining us all the time – isn’t it time you had a look at our Free Trial?
Every part of Business Pilot has been built with contractors & installers in mind, because that’s how it all started at Business Pilot! Our directors still run successful home improvement companies and Business Pilot is crucial for their day-to-day operations.
Many CRM or business management software systems will give you almost what you need, but that often means drastically changing how you work. With Business Pilot you can take your existing business processes and digitise them to offer full visibility for everyone in your team.
And we’re not finished yet, our development team are constantly upgrading and updating our software to offer new features and functionality – and many of our system update ideas come directly from our existing Business Pilot users – installers and contractors just like you!
Sometimes, the best way to see if something will work for you is to get stuck in!
Register for our free trial to get a demo system that’s pre-loaded with dummy data so you can take a look around and see how everything works. You can even book an appointment with our team so you can get a guided tour. In the meantime, here are some of our best installation company software features.
First things first. It all starts with a lead. Your new Business Pilot connected directly to your website, so you never miss a lead. When pulled through to the system, it separates the information into a Contact (the personal information) and a Lead (the job information). This may mean that you will end up with multiple leads for a single contact, which works perfectly if you have repeat business from private landlords, house builders or larger commercial contractors.
So far, so standard? Well our system goes one step further and really comes into its own when the leads has been marked as sold and ready to convert into a contract. It ensures fully accurate information transferred into a contract in just one click of your mouse! All this activity is is fed through to your Management Information, Dashboard and Reporting areas so you can keep an eye on the live sales results, as they happen. The free BPsite App helps your sales reps keep on track and gives them an easy tool to share all information back with the office, via notes, photographs and even voice notes, so all the information is there in an instant, without any additional internal emails or phone calls!
Once you’ve won the sale, Business Pilot has all the tools your operations need need for a smooth, successful project without any hiccups along the way. Our interactive schedule board integrates with the rest of the system. So, for example, if a job has been booked in, but the not everything has been delivered for that particular job, it will flag on the job card, so you can chase up suppliers or easily reschedule the job well ahead of time.
The orders, job costs and finance areas link together seamlessly too, so if an invoice comes in that’s higher than expected, the system will let you know and you can check what’s happened before you pay it. These features have already saved our users thousands.
Setting the planned number of days required within the contract will ensure that the correct number of job cards are created for the project – and these can be moved around in bulk, or one at a time as required. You can lock in jobs once they’re confirmed with customers or leave things in the diary to move around later, if your schedule is prone to change.
All of your users can access the board to see what’s going on and your site teams will receive job information directly through their App with all the contract and contact details.
Our Status Progression feature helps you to map out all of your business processes, from sales to operations to fitting and service calls. Build your pipelines to help your team follow the correct processes and automatically assign tasks with reminders, send emails or complete a document template as each stage of the process is completed.
Mapping this out also helps you to keep an eye on the progress of all of your projects so you can easily identify any that might be held up and focus on getting them over the line, being confident that everything else is in hand.
You can set multiple progressions too, so you might have a different pipeline or process for different types of leads or contracts. For instance, a window replacement project will have very different steps to a full home renovation.
On site, surveyors, fitters and contractors can use the BPsite App to complete their part. They can upload notes and documents, mark jobs as complete and even upload photographs of the finished project. Imagine having photos of all of your completed work ready in case a customer calls to discuss a project.
Paying a one-off cost for software usually means that you don’t get access to new features or updates and your software can very quickly become out of date. That’s why we work on a ‘Software as a Service’ (SaaS) model. With our monthly subscriptions, your licence gives you access to the entire suite of CRM features and business management tools. Plus, we’re constantly carrying out new developments and updates, fed by the Business Pilot Community – so you’ll get all of those little extras too!
We’ve only scratched the surface of the features you can access, but there’s loads more information on what’s available in our features area.
Everything is included, so there’s no limits on document or image storage and unlimited postcode look-ups for finding addresses – we’re also integrated with Google Maps.
And we don’t just leave you to get on with it – our team are on hand to support you every step of the way. Our training team consistently receive 5 star reviews and our support team superstars can be contacted via live chat, phone or email, depending on your preferences. Plus, the Knowledgebase is available 24/7!
As part of our free trial, we will send a whole series of how to videos to help you get to grips with the Business Pilot Installation company CRM system. Because the system is much more than a regular installation company erp system, we are even on hand to talk you through how other installation companies are using Business Pilot as a business improvement system. If you would prefer to book a call with an existing user before the trial, call us on +1 (863) 3406691 or use the live chat facility.
© Business Pilot (CRM) Ltd
